YELLOW DEBIT CARD UPDATE
The District is pleased to announce that progress is being made and the use of the MySource (yellow) Debit cards will be reinstated for PHARMACY USE ONLY EXPENSES effective immediately and lasting through year end, December 31, 2018. This card may be used for those employees enrolled in a District HRA insurance plan.
If you use your MySource debit card at a pharmacy that is part of the Inventory Information Approval System (IIAS), Blue Cross/Blue Shield VT claims will feed directly to DataPath to substantiate the claims, and nothing else is required.
Click here to search for IIAS covered merchants in the USA
If you use a pharmacy that is not IIAS approved, while the MySource debit card can still be used at these locations, you will need to obtain and submit a receipt that documents that the item(s) qualify as a pre-tax benefit. If you have questions about when receipts are required, please click on this link to learn more about what is required. You may also access this information through the VEHI website.
To help clarify how this change may affect you, we wanted to provide some answers to commonly asked questions.
Q: Does this change affect prescriptions that are for drugs listed on wellness drug list?
A: NO, there is no change to the drugs on the approved drug list, as these wellness drugs are already provided at no cost.
Q: What happens when I go to pick up a prescription at the pharmacy if I have already met the prescription out-of-pocket maximum?
A: If the employee has already met the prescription out-of-pocket maximums ($1,350 single/$2,700 two-person family), no additional cost is expected to be paid at the pharmacy.
Q: What happens when I go to pick up a prescription at the pharmacy if I have NOT already met the prescription out-of-pocket maximum?
A: Use your MySource Debit Card at the pharmacy to pay for the prescription. The pharmacy claim will be sent directly from Blue Cross/Blue Shield directly to DataPath if it is an approved IIAS pharmacy. If you use a non-IIAS pharmacy, you will have to submit documentation of the pharmacy purchase to DataPath to verify eligibility of certain expenses or individuals. DataPath will automatically send you an e-mail if a receipt or other form of verification is required.
Q: What should I do if I have lost, destroyed or misplaced my MySource (yellow) Debit Card?
A: Immediately call Card Services at (888) 523-4308 to deactivate the card. They may order a replacement card.
Q: How do I access my account information about my MySource Card?
A: 24/7 access to account information is available at www.myRSC.com.
Q: What strategies can I use to manage my prescription costs?
A: Consider substituting generic drugs for name brand drugs. Ask your doctor or pharmacist if there is a generic equivalent for the medication(s) you are on. If there is no generic equivalent, you can ask if there is a medication on the preferred brand drug list that meets your needs. Explore mail order pharmacy options though Express Scripts.
Q: What about any previous pharmacy claims?
A: MySource Card use for approved pharmacy expenses is effective as of today. Past pharmacy claims cannot be applied to MySource debit cards. No retroactive payments will be made.
Q: Whom do I call with any questions I have?
A: Dedicated DataPath customer service representatives are available to help with questions. Their contact information is firstname.lastname@example.org or call toll-free 1-866-207-3028.
We understand this transition has been challenging. Please be assured that DataPath is continuing to work on resolving these complex claim reimbursement issues. Thank you for your ongoing patience.
Your MySource cards will not work for other health care expenses, only pharmacy.
Your best approach is to:
1) Be sure that you have DataPath direct deposit form submitted to DataPath. Give the completed form to SBSD's Business Office.
2) Pay your health and dental providers yourself (cash, check or credit cards) and be sure to keep receipts of the payment and explanation of benefit details.
3) Submit reimbursement forms with receipts and explanation of benefit info.
Remember, you are responsible for paying your deductible before the HRA can pay towards any of your eligible expenses besides eligible pharmacy costs. Medical Deductibles will need to be met prior to having access to that portion of the HRA funds that the District has provided.
PHONE: DataPath Administrative Services 1-866-207-3028, M – F, 9:00 am – 6:00 pm
EMAIL: email@example.com, www.myrsc.com
As always, thank you for your continued patience as we work with you to navigate the Health Care Account components.